Privacy Policy

1. Who we are

TryCareerMatch (trycareermatch.com) is operated by Diogo Serino, an individual based in Braga, Portugal. For data protection purposes, Diogo Serino is the data controller responsible for your personal data.

Contact: [email protected]

2. What data we collect

• Career profile data — education level, years of experience, skills, work preferences and sector interests. Entered by you during onboarding.
• Session identifier — a random UUID stored in your browser's session storage to link your profile and results without requiring an account.
• Visitor identifier — a random, long-lived identifier stored in your browser's local storage and sent with requests as an X-Visitor-ID header. We store it only as a SHA-256 hash in aggregate match statistics, so we can tell first-time visitors from returning ones. It is not linked to a profile and is not used to track you across other websites.
• Email address — only if you choose to opt in on the results page to receive your archetype and occasional updates. It is never required to use the service.
• Saved profile — only if you click "Save my profile" and give consent. We keep a durable copy of your career profile linked to your email so you can come back to your report through the emailed link. It is kept until you delete it — the save email includes a delete link — or ask us to remove it.
• Onboarding research notes — if you type something into the optional "Other" boxes during onboarding (a field of study, an industry, a missing skill), we keep that short text as product research to decide which roles and skills to add next. It is stored without your name, email or profile, so it cannot be linked back to you — which also means we cannot look up or delete an individual's notes. It never affects your results.
• Role suggestions — only if you suggest a role we should add. The suggestion text is stored as product research; an email, if you leave one, is optional, used only to follow up, and stored with your consent.
• Service requests — only if you ask about a paid service (the Deep Report, a coaching call, or the career program). We collect the name, email, optional LinkedIn link and free-text description you choose to submit. We do not ask for a CV, phone number, age or nationality on the form.
• Testimonials — only if you choose to submit one. Your first name and comment are shown publicly on the site with your consent. An email, if you leave one, is optional, never shown publicly, and used only to reach you. Every testimonial is reviewed before it appears, and you can ask us to remove yours at any time by emailing [email protected].
• Coach applications — only if you apply to coach with us. We store the professional details you submit (name, email, optional LinkedIn/portfolio, experience and a short pitch) to review the partnership, on the basis of your consent. These are not shared with anyone, and you can ask us to delete them at any time.
• Contact messages — only if you write to us through the contact form. We store your name, email and message to reply to you, on the basis of your consent. These are not shared with anyone, and you can ask us to delete them at any time.

3. How we use your data

• To run the career matching analysis and display your results.
• If you opt in with your email, to send you your archetype and occasional updates about new roles. You can unsubscribe at any time.
• If you submit a service request, to contact you about it and, with your consent, to share the details you provided with a vetted career coach so they can deliver the service you asked for.

We do not use your data for advertising, we do not sell it to third parties, and we do not use it for any purpose beyond providing the service.

4. Legal basis (GDPR)

• Contract performance — processing your profile to deliver the matching service you requested.
• Legitimate interest — storing anonymous session data temporarily to provide a seamless experience without requiring an account.
• Consent — everything you actively choose to leave with us: opting in with your email, saving your profile, submitting a service request (including sharing those details with a vetted coach), a testimonial, a coach application, a contact message, or an email with a role suggestion. Each is processed solely for the purpose you asked for, and you can withdraw consent at any time.

5. Data retention

• Anonymous sessions — stored for up to 7 days, then removed. The optional "Other" research notes described above are kept separately, without your identity.
• Saved profiles — kept until you delete your profile via the link in the save email, or ask us to remove it. Using that delete link erases the saved profile; your email is then kept only as an "unsubscribed" marker so we never email you again.
• Email sign-ups — kept until you unsubscribe or ask us to delete them.
• Onboarding research notes — kept, anonymously and never linked to you, while we use them to decide which roles and skills to add.
• Service requests — kept while we handle your request and for our records of services provided; you can ask us to delete them at any time.

6. Third-party processors

We share data with the following processors only to the extent necessary to provide the service:

• Neon (neon.tech) — database hosting in Europe. Your data is stored on servers located within the European Economic Area.
• Vercel (vercel.com) — frontend hosting and privacy-friendly, cookieless web analytics (aggregate traffic only, no personal profiles).
• Resend (resend.com) — transactional email delivery. If you opt in with your email, it is shared with Resend solely to send you the emails you requested.
• Anthropic (anthropic.com) — AI text generation. If you purchase the Deep Report, your profile summary (skills, strengths, and top matches — no contact details) is sent to Anthropic once, to write the report's narrative paragraph. This applies only to the paid report; the free report never uses it.

7. Your rights

Under the GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate data.
• Erasure — ask us to delete your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interest.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Portuguese data protection authority: CNPD (Comissão Nacional de Proteção de Dados) at cnpd.pt.

8. Cookies and local storage

We do not use tracking cookies or advertising cookies. We use your browser's session storage to store a session identifier that links your profile to your results (it is cleared when your browser session ends), and your browser's local storage to store a random visitor identifier that persists between visits. The visitor identifier only ever reaches our servers as a SHA-256 hash inside aggregate match statistics — it lets us count unique versus returning visitors, is not linked to your profile, and is not used to track you across other websites. We use Vercel Web Analytics, which measures aggregate traffic without cookies and without tracking you across other sites.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent update. Continued use of the service after changes constitutes acceptance of the updated policy.