Role library / Technology & Engineering
IT Support Specialist
A specialist role — leans on Craft.
Keeps an organization's people working with their technology: resolves support tickets, troubleshoots laptops, phones, printers and software, sets up devices and accounts, and escalates what needs a specialist.
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Insight0
Craft90
Market0
People0
Order10
This role leans almost entirely on Craft — a specialist role, not a bridge.
Core skills
IT service desk & end-user support (tickets, troubleshooting, devices & accounts)IT service management (ITIL, incident & change management, SLAs)Jira / Project trackingCybersecurityCloud platforms (AWS/GCP/Azure)Linux / Bash scripting
Is IT Support Specialist a fit for you?
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